Terms and Conditions for Orchid Oasis

Welcome to the Orchid Oasis website. These Terms and Conditions govern your use of our online platform and the services we offer. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website or services.

1. Services Offered

Orchid Oasis specializes in horticulture and retail of houseplants. Our services include, but are not limited to:

The specific terms for each service, including pricing, delivery, and cancellation policies, will be provided at the point of sale or booking.

2. User Responsibilities

As a user of our site and services, you agree to:

3. Product Information and Availability

While we strive to provide accurate descriptions and images of our plants, terrariums, planters, and accessories, variations may occur due to the natural characteristics of living plants and handmade items. All items are subject to availability. We reserve the right to limit the quantity of any products or services that we offer.

Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time.

4. Orders, Payments, and Cancellations

All orders placed through our online platform are subject to acceptance by Orchid Oasis. We accept various forms of payment as indicated on our site. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Cancellation and refund policies for specific products or services (e.g., workshops, subscriptions, custom terrariums) will be detailed at the time of purchase or booking. Generally, plant sales are final unless the plant arrives significantly damaged or unhealthy, in which case you must notify us within 24 hours of receipt with photographic evidence.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Orchid Oasis or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our site without our prior written consent.

6. Disclaimer of Warranties; Limitation of Liability

Our site and all products and services delivered to you through the site are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Orchid Oasis, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

7. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Singapore.

8. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

9. Contact Information

Questions about the Terms and Conditions should be sent to us at:

Orchid Oasis

88 Serangoon Road, Unit 03-15

Singapore, Singapore, 218259

Singapore